Job Description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Carry out the duties of the medical interpreter with focus on lesser acute appointments; may help with higher acuity appointments depending on business need.
Receives training and guidance form Medical interpreter II and Medical Interpreter III and Quality Assurance team.
Supports and helps Clinical teams in their duties and responsibilities to increase successful outcomes and patient satisfaction with the hospital. 
Monitor self-performance with regards to interpreting skills.
Help provide information on role and limitations of role to both patients and providers to contribute to a successful encounter. 
Utilizes terminology glossary created by Medical Interpreter III and Quality Assurance team.
Actively completes training and education developed by Medical Interpreter III and Quality Assurance team.
Document encounters within the Language Services dispatching system. Utilize on-line computer systems such as Outlook Express, some knowledge of Microsoft Suite is preferred, and usage of Epic as required.
May be asked to help with translations or reviews on ad hoc manner.
May be asked to help with on-call interpreting needs based on business need.
Job may be physically demanding.

** This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.

Qualifications

• Fluency in English and foreign language(s)at a Superior, Advanced High, Advance-Mid or Advanced-Low level according to ACTFL -  
• High School degree required.

Additional Qualifications:

• High level of customer service and a positive approach.
• Associates or Bachelor degree preferred.
• Familiar with diversity of various cultural and socio-economic backgrounds.
• Good interpersonal, organizational, and time-management skills.
• Knowledge of computer systems.
• Good analytical skills.

• 1-2 years of experience as an interpreter and strong medical vocabulary (including vocabulary of medical specialties, to interpret for our medical specialties clinics) is preferred. 

  License/Certifications:

• Certification through the Certification Commission for Healthcare Interpreters (CCHI) or The National Board of Certification for Medical Interpreters (NBCMI) is preferred.  
  • The CCHI exam includes an Associate Healthcare Interpreter (AHI) status or the Certified Healthcare Interpreter (CHI) status.  
  • Certification through the NBCMI includes the Certified Medical Interpreter (CMI) status, Qualified Medical Interpreter (QMI) status, or Screened Medical Interpreter (SMI) status.  

Exemption Status

Nonexempt

Compensation Detail

Experience and tenure may be considered along with internal equity when job offers are extended.; $25.87 - $38.05 / hour

Benefits Eligible

Yes

Schedule

Part Time

Hours/Pay Period

40

Schedule Details

Candidate will be working minimum four hours per day, Monday-Friday with the possibility of working over scheduled shift based on patient volumes. Candidate will be working full-time during orientation/training period. You must be on-site when interpreting.

Weekend Schedule

As Needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Casie Johnson

Job Tags

Full time, Part time, Monday to Friday, Flexible hours, Shift work, Weekend work

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