Job Description

Requisition No: 881339 

Agency: Highway Safety and Motor Vehicle

Working Title: OPS TRAINER - 76809920

 Pay Plan: Temp

Position Number: 76809920 

Salary: $25.00 Hourly 

Posting Closing Date: 08/30/2026 

Total Compensation Estimator 

*Other Personal Services (OPS) Opportunity*

This position works 25-29 hours per week

*Open Competitive Advertisement* 

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.  

Contact Person: Tianna Teate, (850) 617-3158, TiannaTeate@flhsmv.gov

The Organization  

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include  

• Paid Parental Leave 

• Annual and Sick Leave Package 

• Nine Paid Holidays 

• State Health and Life Insurance 

• Educational Benefits 

• Contributory Retirement Plan 

To learn more about FLHSMV and why it’s a great place to work, visit our website at:   flhsmv.gov/careers . 

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!   

Duties and Responsibilities

The incumbent will assist the department with the implementation of the Florida PALM project, (State of Florida’s new accounting system). The responsibilities consist of (but are not limited to) creating/modifying training schedules for the team; creating learning plans; training users on the new Florida PALM system; creating PowerPoints, job aids, flyers to assist with engaging end-users with the new accounting system; updating resources and links in SharePoint.

Knowledge, Skills, and Abilities

• Portray a positive, respectful, and professional image to all regardless of situation or communication method.
  
• Possess excellent active listening and adaptive communication skills to include the ability to convey information so that it is clearly understandable.
  
• Possess a strong work ethic and drive to move things forward under own initiative.
  
• Approach work with a sense of commitment, urgency, flexibility, and personal accountability.
  
• Be solutions oriented with the ability to use critical thinking, judgement, and discretion to make sound decisions and effective recommendations.

Preferred Qualifications

• Experience with learning new processes and training users.
• Working knowledge of FLAIR

Job Related Requirements

• High School Diploma

General Information  

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).

• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.

• The elements of the selection process may include a skill assessment and/or oral interview.

• OPS employees at FLHSMV are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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