Job Description

This role combines front desk customer service with administrative and accounting support in a busy Fixed Base Operator (FBO) environment. You will serve as the first point of contact for visitors, coordinate concierge services, process fuel and customer transactions, and support key accounting functions such as accounts payable, accounts receivable, and financial reconciliations.

• Process customer purchases and fuel transactions accurately and in a timely manner.
• Work closely with line service personnel and pilots to ensure all customer service needs are met.
• Serve as the first point of contact for visitors arriving for a tour of the facility and provide a professional, welcoming experience.
• Assist customers with concierge services, including arranging hotel accommodations, coordinating catering, and assisting with ground transportation.
• Resolve customer requests and questions, providing clear and courteous communication.
• Independently correct problems when possible, or promptly enlist the help of senior management when needed.
• Follow established systems and procedures to ensure consistency and compliance.
• Cross-train with other administrative and operational positions to provide backup and coverage during vacations or periods of unbalanced workloads.
• Serve as the primary receptionist, demonstrate professional phone manners, and route calls to the appropriate staff members.
• Monitor and process daily credit card and bank transactions with attention to detail.
• Process daily accounts payable and accounts receivable invoices.
• Process credit memos and refunds related to AP/AR invoices and credit card transactions.
• Process prepayments and apply unapplied credits, ensuring accurate three-way matching of transactions.
• Assist with conducting weekly financial aging reports.
• Assist with conducting end-of-month, quarter-end, and year-end financial reconciliations.

• At least 2 years of experience in administrative support and customer service roles.
• Strong customer service skills with the ability to handle inquiries and resolve issues professionally.
• Proficiency with Microsoft Office and general computer applications.
• Accurate data entry skills and attention to detail in processing financial transactions.
• Ability to work flexibly and assist in different areas of the operation, including FBO duties and accounting support.
• Experience working at a front desk or reception area, preferably in a fast-paced environment.
• Effective verbal and written communication skills.
• Ability to follow established procedures and maintain organized records.

• Previous experience in an aviation, FBO, or similar operational environment is beneficial.
• Familiarity with basic accounting processes such as AP/AR, credit memos, and financial reconciliations is an advantage.
• Comfort working with financial aging reports and end-of-period reconciliations.
• Ability to collaborate with operational staff, including line service personnel and pilots.
• Strong multitasking skills and the ability to manage shifting priorities.
• Professional telephone etiquette and front office demeanor.

You will join a professional, service-oriented environment where teamwork, reliability, and customer focus are highly valued. The role offers variety in daily tasks, exposure to both operations and accounting, and opportunities to cross-train and expand your skills. You will work in a setting that supports collaboration, encourages problem-solving, and recognizes the importance of delivering a high-quality experience to every visitor.

This position is based at an FBO located at Gillespie Field and follows a first-shift schedule from 7:00 a.m. to 3:30 p.m. You will work in a front office and reception setting that is closely connected to aviation operations, interacting regularly with pilots, line service personnel, and customers. The environment is professional and fast-paced, requiring consistent attention to detail and courteous customer interaction throughout the day.

This is a Contract to Hire position based out of El Cajon, CA.

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in El Cajon,CA.

This position is anticipated to close on Aug 24, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Tags

Similar Jobs