We’re expanding and looking for motivated individuals who enjoy helping others and delivering exceptional service. Our organization has proudly supported working families with supplemental programs for over 65 years, and due to growth in new territories, we’re adding driven team members to meet rising demand.
In this position, you’ll work directly with clients to provide clear information about available benefits and answer questions related to their coverage. You’ll stay up to date on program details and assist individuals in reviewing their options to ensure they understand the value and features of their plans.
Provide accurate information about products and services
Address client questions regarding coverage and benefits
Maintain up-to-date knowledge of company offerings
Review existing plans to help clients explore practical solutions
Deliver professional and timely follow-up support
Experience in customer service, sales, or client-facing roles is preferred
Strong interpersonal skills and the ability to build trust
Organized and capable of managing multiple tasks
Positive attitude and professional approach
Strong written and verbal communication skills
Self-motivated individuals with a growth mindset
Team-oriented professionals who perform well in dynamic environments
Clear, confident communicators
Structured training and ongoing support
Weekly pay
Performance bonuses
Residual earning potential
Company-sponsored travel incentives
100% remote work opportunity
Purpose: The Member Service Representative (MSR) plays a vital role in providing efficient and courteous service to credit union members while processing day-to-day financial transactions. This position requires a member-friendly attitude and a professional and courteous...
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