Job Description

Role Overview: Village Caregiving is seeking a highly organized and tech-savvy A/V Engineer to join our growing technology team. This unique, hybrid role serves two critical functions for our company, split evenly (50/50) between owning our audio/visual technology for live events and managing the physical lifecycle of our end-user computing hardware (laptops, phones, tablets). The ideal candidate is just as comfortable provisioning an Android tablet and managing Mobile Device Management (MDM) policies as they are running a live mixing board, managing external contractors, and setting up cameras at a company event. You will act as the primary logistics point-of-contact for our Branch Directors across the country, ensuring they have the hardware they need, while also guaranteeing reliable, high-quality A/V connectivity at our Home Office and during off-site events. Key Responsibilities: Audio/Visual Engineering & Live Events (50%) * Live Event Production: Run live audio and video at internal and external company events. Ensure seamless connectivity, reliability, and high-quality broadcasts both locally and for remote attendees. * A/V Vendor Management: Serve as the primary point of contact for external A/V vendors, contractors, and venues. Manage equipment rentals, negotiate service agreements, and ensure all third-party setups meet internal company standards. * A/V Setup & Maintenance: Manage and support the audio/visual equipment in the Home Office, including complex conference room displays, microphones, and camera setups for company-wide meetings. * Equipment Handling & Standards: Maintain advanced familiarity with current A/V standards, cabling, and technology. Responsibly handle, transport, set up, and maintain all A/V equipment to prevent damage and ensure constant readiness. * Media Editing: Utilize strong audio and video editing skills to assist the executive and operations teams with post-production requests for internal training, communications, or presentations. End-User Computing & Hardware Management (50%) * Device Provisioning: Act as the primary owner for configuring, packing, and shipping laptops, smartphones, and tablets to Home Office staff and Branch Directors nationwide. * Mobile Device Management (MDM): Administer our MDM platforms across multiple ecosystems (Apple Business Manager, Android MDM, and Chrome OS) to ensure all devices are compliant, secure, and properly tracked. * Lifecycle & Logistics: Manage the complete hardware lifecycle, including the retrieval, wiping, and recycling of equipment from offboarded employees. * Tier-2 Hardware Support: Provide remote troubleshooting for hardware-specific issues, including device lockouts, physical damage, and warranty replacements. * Inventory Control: Maintain accurate, real-time records of all physical IT assets and accessory stock in our Home Office. Qualifications: * Demonstrated experience running live audio and video for events, with a strong track record of ensuring flawless local and remote network connectivity. * Advanced familiarity with A/V standards, signal flow, and professional equipment handling. * Experience managing external A/V vendors, negotiating equipment rentals, and coordinating with third-party event contractors. * Proficiency in audio and video editing software (e.g., Adobe Premiere, Final Cut, Adobe Audition, Logic Pro, etc.). * Proven experience in IT hardware support, inventory management, and end-user computing logistics. * Hands-on experience administering Mobile Device Management (MDM) tools across Apple (iOS/macOS), Android, and Chrome OS environments. * Strong organizational skills with meticulous attention to detail (you don't lose track of tracking numbers, and you don't misplace expensive A/V cables). * Travel Requirement: Must be willing and able to travel at least quarterly to support live A/V engineering and setups at off-site company events. Village Caregiving, LLC, headquartered in Barboursville, WV, is a dedicated non-medical in-home caregiving business committed to helping individuals age comfortably within their homes. We specialize in assisting with essential activities of daily living (ADLs), encompassing eating, bathing, dressing, toileting, mobility, and continence. With a robust presence spanning 50+ offices from Baltimore, MD to Albuquerque, NM, we're dedicated to enhancing the lives of our clients. For more information, please visit our website or our YouTube and Instagram pages: Village Caregiving LLC is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.

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